Services

One mind. Several modes.

I work where business thinking, communication, design and technology overlap. Engagements can focus on one discipline or connect several into a complete piece of work.

Design and communication

Distinctive identities and clear communication for businesses that need more than a template.

  • Website and interface design.
  • Brand direction and visual systems.
  • Graphic design and campaign content.
  • Copywriting and proposition development.
  • Editorial and social content strategy.

Digital products and development

Responsive digital experiences designed around the real audience and the job they need to do.

  • Static and content-led websites.
  • Web and mobile application development.
  • Interactive prototypes and product concepts.
  • User journeys, information architecture and interface systems.
  • AI-assisted tools and controlled automation.

Strategy and architecture

Practical structures for products and systems that must make sense commercially as well as technically.

  • Solution and product architecture.
  • Business analysis and requirements definition.
  • Operating-model and process design.
  • Technology and supplier evaluation.

How I work

AI accelerates research, exploration, implementation and testing, but it does not replace judgement. I remain responsible for the concept, decisions, quality and final result.

FAQs

Straight answers.

The things people usually ask before we start a conversation.

What does a solution architect do?

A solution architect works out how the pieces of a system, software, data, infrastructure and process, should fit together so a business idea actually works end to end, not just as a diagram. It sits between the commercial problem and the technical build, translating one into the other.

What kind of projects do you take on?

Founders, specialist firms and teams working on complex propositions, anything from a website or digital product that needs real design thinking, through to solution architecture and business analysis for organisations solving problems through technology.

Do I need to be technical to work with you?

No, and you don't need to be. Tell me what your business needs, in your own words, and I'll turn that into a website, portal or product that actually works, building it myself rather than passing you between other people's developers. You stay in charge of the decisions; my job is to give you a straight, honest answer you can actually understand, not a wall of jargon.

What happens after I get in touch?

We start with a conversation, not a sales pitch, to properly understand what your business needs. From that, I put together a clear plan: what's getting built, in what order, and why. You see that plan and agree to it before any work starts, so there are no surprises on what you're getting or what it costs once we're under way.

Do you work alone, or with a team?

Every project is led and delivered personally, from concept through to build, rather than handed between departments. Where a project needs specialist legal, compliance, security or clinical input, that is brought in and made explicit, not glossed over.

How does AI fit into the work?

AI accelerates research, exploration, implementation and testing, but it does not replace judgement. I remain responsible for the concept, decisions, quality and the final result.

How do you handle complex or high-stakes projects?

My background includes regulated environments where the detail has to be right and mistakes are expensive. That discipline shapes how I approach any complex project, whatever the sector.

Where are you based?

London, United Kingdom, with more than 15 years of experience behind how a project gets structured.

Does that include the website and graphic design side, or is that separate?

They are the same practice, not two services stitched together. Knowing how a design will actually get built and maintained changes the design itself, and a brand system that can't survive being turned into a working website was never really finished.

What does the infrastructure side actually involve?

Where a project should live and how it gets deployed: static hosting for a straightforward marketing site, a proper server and database where there's real data or logic behind it, and the environments and deployment process that go with either. This is usually decided once, early, and it shapes everything built on top of it.

How do you think about security and things like rate limiting?

Proportionately. A marketing site that collects nothing sensitive doesn't need bank-grade security, but anything touching personal, financial or clinical data does, including basics like keeping credentials out of source control and protecting public forms from abuse. Rate limiting specifically depends on where a site ends up hosted, so it gets addressed once that's settled rather than guessed at early.

What about the less visible work, like requirements, data and integrations?

Most of a project's risk sits here, not in the visible design: working out what's actually being asked for before building anything, keeping data consistent across the systems involved, and understanding what happens when a third-party service a project depends on changes or goes down.

Do you think about performance and reliability, or just how a project looks at launch?

Both, though most projects never need to worry about scale. The habit that matters more day to day is verifying changes actually work, across browsers and devices, before calling something finished, rather than assuming they do.

What about total cost of ownership, not just the build?

Total cost of ownership, hosting, third-party service fees, the ongoing budget a client will actually need, matters as much as the cost of building it, and a technically elegant solution nobody can afford to maintain isn't a good solution.

Need several disciplines to behave like one?

Tell me about it ↗︎